Store Policy
Customer Care
At VALENZO, we are dedicated to providing an exceptional shopping experience for our discerning clientele. Our customer care team is available to assist you with order inquiries, sizing guidance, product details, and post-purchase support.
If you have any questions or require assistance with your order, please reach out to us at support@valenzoshop.com. We strive to respond to all inquiries within 24 hours (Monday to Friday).
Privacy & Safety
Your privacy and security are paramount to us. All personal information provided during checkout or account registration is encrypted and processed securely.
We collect only necessary information to fulfill your orders and enhance your experience on our site. We do not sell, rent, or share your personal data with third parties, except as required to complete transaction processing (e.g., secure payment gateways and trusted delivery partners). For full details on how we handle your data, please review our full Privacy Policy.
Wholesale Inquiries
VALENZO welcomes partnerships with select high-end retailers, boutiques, and stockists globally.
If you are interested in featuring VALENZO products in your store, please send a detailed inquiry to wholesale@valenzoshop.com with your store name, location, and business details. Our wholesale team will review your application and get in touch promptly.
Payment Methods
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We offer safe and seamless checkout options for your convenience. We accept:
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Credit / Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Apple Pay / Google Pay